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Leading Card Operations Specialist

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Responsibilities

  • Ensure the daily and periodic processing and reconciliation of clearing files within the Mastercard system.
  • Execute and monitor chargeback and representment operations in accordance with Mastercard and BKM rules.
  • Review, investigate, and process Mastercard invoices and ensure accurate settlements.
  • Verify the accuracy of transaction data transmitted via BKM, identify discrepancies, and ensure timely correction.
  • Communicate with Mastercard Customer Support and/or processing partners in case of data inconsistencies or operational issues.
  • Prepare relevant operational and analytical reports and present them to management.
  • Stay updated on the latest Mastercard regulations and ensure their proper implementation in internal processes.

Requirements

  • Bachelor’s degree in Finance, Economics, Business Administration, or a related field.
  • Minimum 2 years of experience in card operations, clearing, or settlements — preferably within the banking or fintech sector.
  • Hands-on experience with Mastercard systems and processes (clearing, chargeback, representment, and settlement).
  • Familiarity with BKM (Bankalararası Kart Merkezi) operations is a strong advantage.
  • Strong understanding of card payment systems, transaction flows, and scheme compliance requirements.
  • Excellent analytical, problem-solving, and data reconciliation skills.
  • Advanced Excel skills; experience with reporting and data analysis tools is a plus.
  • Strong communication skills and ability to collaborate with cross-functional teams and external partners.
  • Fluent in Azerbaijani, Russian, and English (both written and verbal).
  • Detail-oriented, proactive, and able to manage multiple operational priorities efficiently.

Conditions

  • One of the best business centers of Baku with spectacular sea view.
  • Career growth and professional development in a dynamically developing
    company.
  • Decent payment based on industry standards.
    An exciting opportunity to shape the product, with leadership committed to open dialogue and a team of purpose-driven colleagues.
  • Unlimited Learning options: Access an array of learning opportunities to support your professional growth.
  • Medical Insurance: Full medical coverage from day one.
  • Corporate Mobile Number: Stay connected with a company-provided mobile
    number.
  • Exclusive Discounts: Access the DəyərliSən app for discounts across various services and products within the PASHA Group.
  • Sports & Wellness Programs: Enjoy discounted access to Push30 fitness and
    sports activities.
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